If you wait 30 seconds or so and nothing happens, don’t worry. Nothing is wrong. Do this instead: Double-click the Computer icon on the Windows desktop. When the Computer window opens, find the icon corresponding to your DVD-ROM drive, and double-click it. Find the setup.exe file in the DVD-ROM window and double-click it. Now you are exactly. Here are ten common problems that Dragon Professional Individual users face. Problems are just part of the experience of owning something. And software problems. They are just part of the experience. Dictating but nothing happens The words leave your mouth, but they don’t appear on the screen. Say a few words.
According to Nuance Dragon 6.0.8 is compatible with High Sierra. But in High Sierra the ‘scratch that’ command doesn’t work. The correction window doesn’t work either. These are pretty crucial to an everyday user of Dragon. So unless you absolutely need to be running High Sierra, I’d suggest you stick with Sierra and run Dragon 6.0.7 until those issues are resolved.
According to Nuance Dragon version 6.0.8 is compatible with High Sierra 10.13. Unfortunately High Sierra (10.13) still has some unresolved issues with Dragon so I suggest you stay with Dragon 6.0.7 and OS X 10.12
UPDATE 2/2/2018: See this post for a fix to this bug.
It’s been over 2 years since Dragon 6 was released but it still has bugs. As with previous Dragon releases the speech recognition is excellent but the stability is problematic.
My suggestion is to stay with Dragon version 5 if you own it. It strikes the best balance between accuracy and stability. However, if you are running the latest version of Dragon for Mac 6, here are some tips on how to get it working with the least amount of spinning beach balls.
1. Try a different version – version 6.0.7 may be better with Mac OS Sierra (10.12)
In Dragon 6.0.8 and High Sierra the ‘scratch that’ command doesn’t always work and the correction window doesn’t always work.
I am now running 6.0.8 with High Sierra and unfortunately I can’t tell whether it is High Sierra or Dragon 6.0.8 that is causing more crashes. Either way, 6.0.7 with Sierra was better.
Prior to 6.0.7 I found the most stable version to be 6.0.5.
2. Use a new profile.
Delete your old profile and start again. The recognition is so good in the new version that you won’t really need your old profile anyway. It seems to have more problems when you import your old voice data.
3. Delete the old version of Dragon.
When you install Dragon it tries to use your old preferences, but in this process some of the preferences can get corrupted. See this post on how to do this: http://nuance.custhelp.com/app/answers/detail/a_id/6851/kw/uninstall
4. For stability purposes, do not dictate into ‘supported Apps’ like Apple Pages and Microsoft Word.
Dragon seems to be at it’s worst with Apps that are supported with ‘Dragon Integration’. This includes Pages, Word and Text Edit. Stay away from them. For some reason Scrivener seems to be OK, Unsupported apps may work better.
5. Try not to do too much clicking with the mouse.
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In previous versions it was OK to mix a combination of speaking and typing but version 6 doesn’t cope as well with that.
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6. Try not to do too many corrections when you are dictating.
When dictating into Apple Pages Dragon crashes almost every time I try to do something other than straight dictation. The correction in version 6 seems to be buggy still.
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